FAQ

FAQ

Can I book invitations for family and friends?

Yes, you can book by the hour system for family invitations through the hall supervisor, limited to the morning period only.


How do you get a refund for the security deposit?

The security deposit is paid in cash to the hall supervisor, and if it is confirmed that the hall reservation conditions are adhered to, the security deposit will be refunded immediately after the event.


How to cancel the reservation?

You can cancel the reservation when you log in with your username, email, and 8-digit password, which is 12345678, and you can change the password when you log in.


Can we book through the office?

Yes, you can contact the hall supervisor, and he will help you book the hall through the website.

https://munasabat-bh.com/page/arkm-mshrfy-alsalat


Can I pay in cash instead of electronic payment?

Yes, you can pay in cash by contacting the hall supervisor and setting a visit appointment, and the hall supervisor will carry out the reservation procedures through the website and confirm the reservation. You can get the supervisors' numbers on the website's home page.

https://munasabat-bh.com/page/arkm-mshrfy-alsalat


Are my credit card details secure?

Munasabat-bh.com is a secure platform to deal with.


Is it necessary to book the hall for a full day?

It is not necessary to book the hall for a full day as the hall reservation service is available on an hourly basis.


What is the hourly reservation service?

A service provided for those who have a family event that does not exceed 3 hours such as a "marriage contract", family gatherings for Eid lunch, for example, receiving guests or other short occasions.


What types of credit cards can I use to complete the reservation process?

To book via munasabat.com, all cards are accepted:

MasterCard-

Visa-

BenefitPay-



How can I get more information about the facilities and reservations available?

You can find out all the information on the reservation page or contact the hall supervisor directly.